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Careers at The Windscreen Company

We’ll post any details of upcoming jobs at The Windscreen Company – please check back regularly for opportunities to join the team.

Customer Service Agent

The Windscreen Company is seeking an enthusiastic, friendly and dedicated individual to join our Ipswich control office. 

Our team has been providing leading windscreen repair and replacement services across East Anglia for more than 25 years, and this role will see you deliver a first-class service to our customers and help the business achieve its goals.  

You will be responsible for answering phone calls, handling online enquiries and supporting all aspects of our day-to-day work. 

You will be the person who interacts directly with our customers, helping book them in for jobs and handling any queries they may have about our process. 

As such, we require someone who is proficient in Microsoft Office, particularly Word and Excel, and who has a confident and professional telephone manner. You will also be provided with training in our bespoke job allocation programme. 

Your Responsibilities 

  • A range of administrative responsibilities and tasks including booking in jobs, using IT systems and all other aspects of our day-to-day office work. 
  • Handling customer queries on the phone and via email.
  • Representing The Windscreen Company brand, you will demonstrate leading customer service skills, good communication and a friendly approach when interacting with customers. 
  • This role requires a conscientious individual who can work off their own initiative and is willing to go above and beyond for our customers.

Your Requirements 

  • Proficient in Microsoft applications like Word and Excel
  • Able to work in a busy, high-paced environment
  • Proven ability to work proactively 
  • Knowledgeable of the automotive industry is advantageous
  • A confident telephone manner 

Experienced Technician – Cambridgeshire

We currently have vacancies for an experienced and highly motivated technician for Cambridgeshire. You’ll be the kind of person who loves helping people, enjoys the freedom of working without direct supervision and has excellent customer service skills.

Experienced Technician – Essex

We currently have vacancies for an experienced and highly motivated technician for the Essex area. You’ll be the kind of person who loves helping people, enjoys the freedom of working without direct supervision and has excellent customer service skills.

Experienced Technician – Suffolk

We currently have vacancies for an experienced and highly motivated technician for the Suffolk area. You’ll be the kind of person who loves helping people, enjoys the freedom of working without direct supervision and has excellent customer service skills.

Experienced Technician – Norfolk

We currently have vacancies for an experienced and highly motivated technician for the Norfolk area. You’ll be the kind of person who loves helping people, enjoys the freedom of working without direct supervision and has excellent customer service skills.

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Excellent
4.8
Always very helpfull, even at the last minute :)
Response from the owner: Hello Mateusz - Thanks for the great review!
Quick / no hassle / friendly / £ Affordable £6 stars!
Response from the owner: Hi James,Thank you for the positive review! We really appreciate the feedback and are pleased to see our team provided you with an efficient and friendly service.Thank you again for choosing The Windscreen Company.Best Regards,The Windscreen Company Team
These guys are absolutely brilliant. Friendly, fast and did a great job
Response from the owner: Hi Bryony - Thanks for the great review!
Replaced the windscreen on my Ford CMAX for a great price. Very happy with the service provided as they visited my address and did the job on my driveway, so super convenient. Would use their services again and happily recommend 👌
Response from the owner: Hello Shiva - Thanks for the brilliant review!
Very courteous and the service was fast. I will highly recommend to others.
Response from the owner: Hi Whitney - Thanks for the great review!
Great service - they arrived quickly to my house, and Paul did a good job of reparing the chip in my windscreen.Couldn't wish for more.
Response from the owner: Hi James - Thanks for the great review!
Very fast and professional service. Thank you
Response from the owner: Hi Kristina!Thank you for leaving us a 5 star review and thank you for choosing The Windscreen Company!Kind regards,The Windscreen Company
Marc and Ciaran were very professional, helpful and did a good job, price was reasonable also.I would definitely recommend, The Windscreen company .Celine
Response from the owner: Hi Celine, Thank you so much for the 5 star review! We shall pass on the positive feedback to Marc and Ciaran!Kind RegardsThe Windscreen Company
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The Windscreen Company,
Tudor Works,
26 Turret Ln,
Ipswich
The Windscreen Company
Unit 17
Symonds Farm Ind Est,
Risby,
Bury Saint Edmunds
2 man windscreen replacement on hgv The Windscreen Company van on the road windscreen technician and tool side window replacement technician and windscreen replacement van van windscreen work

© The Windscreen Company 2024. All Rights Reserved.
The Windscreen Company is a registered company in England. Registered Number: 3545701 VAT Number: 720 0628 78

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