We know how great our technicians are, but we want you to hear it from our customers who have already experienced our services. Book a call-out for your vehicle today – get in touch with our friendly team.
Needed a new screen in Renault Master van so i got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter was very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certain recommend to others. Did have to remind them about a receipt, other wise would have been 5 stars.
Anonymous
6 days ago
Not only was Danny friendly, professional and efficient but he also helped with a large delivery of glass that needed to be carried up to the end of our garden!
Thank you!
Paul
1 week ago
My Fiat 500L had a cracked windscreen and the insurance did not cover it. Because it had lane assist and rain sensor I had some horrendous quotes. These National sites suck you in wanting you to book the appointment before you get a price, talking to Bots is not my bag either, and those that did quote took all day to come back to me.
I live in the West Midlands and rang The Windscreen co, Gary answered on the second ring and I had a quote that blew the competition out of the water, in under two minutes. Kevin fitted the windscreen doing a fantastic job.
First class, great service, great price, Thank you. Keep up the good work.
Paul. Stourbridge.
Kevin Hutton
2 weeks ago
Got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certainly recommend .
Madeline Lewis
2 weeks ago
Had a leaky windscreen and a stone chip, the repair was completed on my drive at home. Managed to save my original screen. Punctual, informative and professional and great value for money. Brilliant company, highly recommend.
Tenworld Ltd
1 month ago
Our company received a great service from start to finish. Mark and Ciaran came to our work address and fitted a new windscreen very efficiently. We where very pleased with the whole service. Thank you.
Matthew Malcom
1 month ago
Billy and Tom came and changed my windscreen. Very professional and polite. Quick and tidy job. 10/10 highly recommend the lads
Tracy
2 months ago
Had a leaking windscreen on my Range Rover evoque . Got in touch with The Windscreen company and they quoted a great price on a screen refit . Was told there’s a Possibility of screen breaking as it was taken out but Matt and Jarrod managed to take out ,refit and calibrate without any problems🙌😃. Punctual and polite ! Great job guys , so glad I got in contact with this company ! Would recommend
Gordy
2 months ago
THE Windscreen Company.. its in the name.. this is the only company we use.. always helpful and 100% reliable.. they fit our HGV's and once booked they liaise with the workshop to fit in around them.. this is the only company we would recommended ..
Anonymous
2 months ago
Great service
Polite, efficient and well priced.
Very professional
Would recommend
Deb
2 months ago
I would just like to say what a lovely Company from start to finish the Service has been impeccable. 5 Star.
Engineers Marc and Blake called me with an eta and turned up on time. Looked very smart, polite and couldn't have been more helpful.
I would definitely recommend this Company and will be passing on their details to everyone I know.
Thank you again - very happy Customer :)
Renu Jacob
3 months ago
Replaced my BMW glass with reasonable price with pilkigton windshield. Nice experience.professional team. Thanks
Gavin
3 months ago
Fantastic service and great price. Can't recommend them highly enough. Replaced my 2015 mini countryman windscreen.
Auto Link
3 months ago
Ace fitters
Sam Mason
3 months ago
5* review for the work carried out on my focus, thank you very much team, great service!
Happy Of Henley
4 months ago
I organised a replacement front screen for my mom with this company and they from my perspective they were first class they had the screen the price was very good & the availability to fit was amazing & it just got better my 85 year young mom had her faith in human nature restored the fitter (Kirk) was friendly helpful polite & even helped her with the over the phone payment she was thrilled. I would absolutely recommend this company first glass!!
A quick call is all it took to get the rear screen on my daughters pug 107 sorted out. Booked a time slot and had a call on the morning of the fitting to say when they'd arrive. Kirk arrived with his van full of kit and did a great job. He's a top bloke and really deserves a pay rise after having to put up with me watching him and chatting to him. The new rear glass seems better than the original. So a big thanks to Kirk and the guys, forgot to mention the price spot on and very, very reasonable.
Matt & Jarrod replaced my Tiguan windscreen. they were very friendly and professional. Did a great job and took great care resetting all the sensors etc ensuring no issues before handing back the keys.
Another 'well known' perhaps the biggest named glass company couldn't find the part for our (3 year old - nothing vintage!) car and even sent an engineer with the wrong part to our property...So I called The Windscreen Company, they had the part, it was fitted the next day in about 15 minutes - no fuss, no problems, no wrong parts, everything correct, brilliant service and fully deserving of 5 stars.Would recommend, and certainly will be recommending.
I phoned your company some 45 minutes ago regarding advice on chip windscreen on a Ford Focus in readiness for its MOT. I would like to thank you for your professionalism shown towards myself on this matter, I have been advised by the MOT inspector that the windscreen issue is not a problemKind Regards Barry f Short
We had been let down badly by a large National company and so had to find an alternative one to use. Thank goodness we found The Windscreen Company!! I called for a quote and was delighted with the price and even more delighted that they were available to come to my house the next day ! ( having waited over a fortnight for the other company, who then never showed up on the day and were rude and unhelpful !) The two guys from TWC who were going to fit the windscreen arrived on time and were both really lovely and professional. They did an excellent job. I managed to get my insurance company to agree to me using them as my experience with the other company was so appalling . I honestly cannot recommend this company highly enough . Great job!
Very pleased with The Windscreen Company, a quote to replace my windscreen was provided same working day and they came out the following day to install. I did however have an issue with glue around my automatic rain/light sensor but they were really quick and efficient to return under their workmanship warranty to resolve. Would recommend to anybody and would be sure to use them again if needed.
Have had my windscreen changed with no fuss... reasonable price, made a hybrid payment of cash and card on the day. New screen in an hour. The person who changed my windscreen was Courteous even. Can't fault my experience with this company.
Needed an emergency stone chip repair on a massive stone chip. Their Tech was here within an hour. He did an excellent job, He even had to show me where the chip was. 10/10
! HIGHLY RECOMMENDED TO ALL !Absolutely amazing work & Buisnes, I unfortunately occurred a smashed windscreen but with a amazing team It was replaced and I was back on the road the same day to finish my daughters birthday celebrations! 10/10 service and very helpful workers, couldnt ask for a better company to help me in need! Will recommend to anyone looking for a windscreen replacement or repair!
as a company with over 50 vans we need a service that's fast and efficient and TWC didn't let us down. booked and out the next day with updates along the way.
Quick, polite and uncomplicated process to replace our car’s window. Neat job and really reasonable price which was refreshing as nowadays it feels like everyone is trying to ‘rip’ you off. Would definitely recommend these guys or use again in the future ☺️
Panoramic roof replaced on a honda.Excellent service and friendly staffExcellent price for the work done and wouldnt hesitate to use again or recommend 👍
Vehicles windscreen was replaced first thing on the following morning in 30 mins. Very competitive quote and workmanship is good. Well done to the team.
Absolute star performersI live Billericay Essex and before alder yes my name is RichardIt wasn’t price that meant I used them but locality Chelmsford and locally run branch and companyI had to search the web for over half hour before I found a real company rather than a sub/contractor bashing agencyI was told morning 8-1The lads turned up at 9:30 and were gone by 10:30Did the work on the drive no silicone or glass anywhere on the drive perfect clean up of drive and carCouldn’t fault themNow the surprising part £220+VATI didn’t argue in fact I told the guy that quoted it was way too cheapAudi A6 front windscreen total replacementThe big boys and charlatan agencies £650-£1000 online quotes and give me your phone numberOh they were quick Monday bookingWednesday fittingGive them a try anywhere EssexCouldn’t recommend them enough
Booked in, waiting for them to turn up. Rings me to let them know they were here. I rang the guy onsite to pop out. By the time he gets out, they had gone. Then they don’t answer the phone. Speak to the office and states the tracker shows them onsite for 20 minutes yet my phone records and CCTV shows 9 minutes from turning up to leaving. MOT was booked in this afternoon and needed the car tomorrow but that has all been messed up by the “can’t be bothered” team. Thanks!!
Had my screen replaced recently after a few weeks I noticed the screen had some manufacturing defects, so I called the company to get help and they immediately booked me in again and came and replaced it again at my convenience, top job can't recommend the service high enough
Brilliant service from top to bottom, head office quoted me practically instantly and was the most reasonable quote I had, gave me a date and time slots to suit me, and within a few days of getting the quote my windscreen was replaced, easy as that! The operative who carried out the work was very helpful and did a great job, many thanks!
All booked nice and easy, fitter arrived and explained about the calibration, he got on with the job and completed it with no issues - great service would highly recommend
Many thanks. The appointment was faster than other providers we contacted, the fitter was clearly experienced and knowledgable and we enjoyed our walk to the 1940's Blitz Cafe while the work was done. Furthermore the price was lower than expected and you went above and beyond with your customer service. We'll be back.
5 stars ain't enough for how good a job they done on my windscreen I defo recommend the windscreen company don't go to autoglass nor national windscreens save your money get these guys out instead first class👍
Extremely pleased, very polite and professional. I supplied the Windscreen and seal, and they warned of the issues of potential cracking from using aftermarket seals when I booked, which I was already aware off. Luckily all went okay.
Brilliant service, technician arrived early and was very professional and a pleasure to deal with. The repair was carried out very quickly. Highly recommend.
Absolutely amazing service. Technician was very helpful called me just before the appointment was a very happy chap. Very knowledgeable and got on with the job in hand and was completed with great care. Even took the time to make sure I had no glass in my vents from my broken screen. Amazing company. Will deffo use again!
Had a windscreen replaced here. By working smart they were able to successfully remove and re-use two of the three (expensive!) fascia trims that are normally regarded as single-use items by the manufacturer (as they usually break when removed). The fitter worked carefully, cleanly and without any haste. I am very impressed with the attention to detail and wouldn't hesitate to use again.
Friendly and very professional. Called to replace cracked windshield. Making an appointment was quick and easy and my windshield was replaced in no time. Would recommend this company.
Windscreen was a very good price and fitted within two days, their fitter Paul was very professional and job was done within a hour, can't fault this company and can recommend 100% 👍
Had my rear window replaced today, great service and very professional. I was very impressed by the price as I was originally quoted more than double by another company! Would definatley recommend :)
Excellent value prompt. The fitter who attend my car was clearly very experienced, polite and the job was all done within an hour. I would recommend every time.
Brilliant service. I phoned up to get my windscreen replaced and within 3 days I had a brand new windscreen. Friendly staff and very responsive to emails. Would happily recommend
Excellent experience with this company. Cracked windscreen replaced at my home within half a day of ordering the repair. Answered my enquiry promptly and sourced the glass immediately. Couldn't say the same for my insurer's recommended installer - a big name that hadn't any stock and couldn't give an ETA for delivery. Thank you for your prompt service.
I called The Windscreen Company after needing to smash my own car window due to a central locking failure. I had checked another well-known company that does auto glass (ahem) and they quoted a week’s lead time, which was way too long to leave my car insecure; The Window Company quoted just two days, so I booked with them (a Monday morning).Monday afternoon they called to say they could make it a day earlier....even better! Tuesday morning the fitters called 30mins before arriving, they turned up exactly when they said they would and the job was done in about 30mins (I was expecting an hour or two).The price was also so competitive that I didn’t even put it through my insurance.Quick service, reliable and friendly fitters and a great price. These folks deserve six stars! Highly recommended and I’ll go straight to them if I need car glass services again.
Used Ipswich Windscreens to replace my cracked & leaking Van screen. First trip they had wrong screen despite me telling what type it was, second trip they replaced screen but out to far, so trim sticking out to much & still leaking when rains. Gotta make a third trip after lockdown & hopefully get it done right..! Not a great experience..! :-/
In every conversation (there were several due to the situation) Barry was so helpful, nothing was too much trouble, always did as promised and Karl was so happy and friendly. In the current situation these guys were awesome and I would highly recommend. Thank you so much all. Stay safe x
Excellent service from this company and reasonable cost. I got an appointment for the next day which other companies couldn't provide. Very professional and friendly guy came early in the morning and replaced my car window quickly. Even the broken bits inside the car was removed. I hope not to get a smashed window during another bad weather but if I ever need another replacement I'd definitely use them again. Thank you
One of if not the best windscreen company we have come across. They are extremely professional, attended site on time as agreed. I would recommend them highly and we will be using them whenever possible for our fleet as we are prestige car rental company and
Chose the company strictly because reviews were good and they answered phone promptly. Price was reasonable, worker was courteous. Job was quick and professional. Turns out they are a local business, too.Would recommend.
Excellent customer service. Some accidental damage was caused to my car during windscreen replacement. The Ipswich branch were very helpful, happily collected my car from my home address and had it repaired and back to me within 48 hours.
Initial call was made to Gary @81:41 at the CallCenter lovely chap booked the job, Lee Barns from the repair/replacement team arrived at my property at 09:30 the job was done @10:30 what an awesome service cheers boys well done 👍🏼
I really was impressed with the fitter who arrived to replace my broken windscreen. Although their had been a 24hr delay because my replacement screen had been damaged in transit (not Windscreen company's fault) I had a very positive experience, polite, quick, clean, knowledgeable, removed and replaced valuable carnet for Swiss roads without me even asking. I wish I had known the fitters name to mention it here. 1st class service and they were the cheapest. Thankyou very much
Having phoned different windscreen company's without success, I was pleased to find the windscreen company who were polite and understanding of my needs.Having booked an appointment within 3 hours a repair man came.Lee was very friendly in his approach and replaced my windscreen quickly ,he explained everything he was doing ,and left no mess behind when the work was completed. This company is very highly recommended,for being reliable and cost effective thanks Lee for a great job .I will be recommending this company to friends and family ,thanks again Lee.
I have just had the cracked windscreen on my Tigra repaired by David & DanVery happy with the service provided. Very nice friendly gentlemen. Nice clean work. Hassle free.Would definitely recommend 👍
The technician Karl was amazing. The best customer service I’ve ever had. He completed replacing my front windscreen fast and effectively with great manners. Thanks Karl!
Great service from kam...arrived as expected, on time and was very polite, window screen was replaced in about an hour, would highly recommend this company
Marc who fitted my new screen was a very amicable man. Very helpful did not mind me asking a load of questions and he answered them all.A first class job.I will not hesitate to recommend your company to my friends. T.s.Froment
My name is Louise and I live in ws3 area I had to have a replacement windscreen and the experience was quick simple and easy. Kev the one that came to fit it was very helpful friendly and had great communication skills. Would highly recommend this gentlemen to others. Thank you again .... louise in Walsall 😁😁😁
Called on a Saturday morning and got a very competitive quote. Requested appointment times by email later in the day and got a quick reply. I then rang and booked and paid on card over the phone. On the Monday the fitter arrived on time, did a great job replacing my cracked windscreen and left my car neat and tidy. Will recommend them to friends and definitely will use them again when I need to. A great find, very impressed.
Called Gary to initially quote the windscreen, very helpful and prompt, 2 days later the engineer arrived to replace the screen and what a great job very professional workman and attention to detail in protecting my paint work and interior trim, would use and recommend for the future.Even thou my company was paying the price was very good.
Great service today from The Windscreen Company. Came within 2 hrs of my phone call to them to fit my rear windscreen.Very professional and courteous and a very good price.A1 all round.
Today I had my windscreen replaced by one of your employees from Newmarket branch his name was Mark he did a great job and was very helpful I will recommend you to all my friends I would like to say a big thank you to mark and merry Christmas
Excellent professional service. The response time was first class, price was very competitive and the guys were polite throughout. I would definitely recommend them and I would used them again... touch wood i won't have to though.
Very happy with my experience with this company. I was happy with the price and they were able to send a technician to me a day after I called! Garry was great on the phone and John was a pleasure in person. Thanks boys!
Just had my windscreen replaced and had a great service from the two guys who arrived. They got on with the job with no fuss, were friendly and efficient too, and I would be happy to recommend your firm to others-you were also quicker than than a major competitor, which was relevant to us, because we are going on holiday very soon.So, Well Done and thanks!
Two great guys worked in blizzard conditions to replace my glass; excellent service, good value, and great teams. Heartfelt thanks to all at TWC Ipswich.
Fantastic customer service. Came out the same day. Fixed my windscreen with no fuss. Very efficient and a great price. I had rung around to gets quotes beforehand. Can't fault this company or service. Such a relief to have windscreen replaced and I'm now back on the road.
Great service, great company! From start to finish so positive and so polite, nothing was too much trouble, arrived on time, kept updated the whole way along, the guy that replaced a back window this morning is an absolute credit to the team and will recommend you to everybody! A job well done!
Had my MGF's windscreen replaced by this company today, They turned up on time, Stace fitted my windscreen in thirty minutes and cleaned up after himself. He was polite and cheerful and a credit to his company. The cost was a very reasonable £222.00 including vat, I say reasonable as I had rung Autoglass who priced the same job at £456.00 I have no hesitation recommending this company.
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