Reviews
We know how great our technicians are, but we want you to hear it from our customers who have already experienced our services. Book a call-out for your vehicle today – get in touch with our friendly team.
Anna
1 day ago
Absolutely brilliant service. They responded to my enquiry within minutes and were at my house the next day replacing the windscreen. Friendly, helpful service - highly, highly recommended. I hope I don't have another cracked windscreen, but if I do, I will definitely use The Windscreen Company again!
Mandy
1 week ago
We had Danny Grosvenor come out to replace our whole windscreen. Very professional and polite. Totally satisfied with the service and repair done. Thank you so much!
Adam
4 weeks ago
Mark, a very pleasant man, arrived nice and early on the agreed day. After looking at the windscreen he told us that it wasn’t cracked it was just a scratch, so no action was needed. Thank you for your honesty Mark. We’ll definitely call you again if needed.
Sami
4 weeks ago
Requested a quote via their online service last Friday morning and had a response in less than 15 mins. Cheapest quote I found in the area for a full screen replacement and were happy to come to my home or work (25 miles apart). Job done by Jason next working day - super quick and cheerful. Thanks!
Anonymous
3 months ago
The speed and convenience of coming to my own home. Excellent work and cleaned up beautifully when he had finished.
Stephen Edwin Middleton
3 months ago
All booked nice and easy, fitter arrived and explained about the calibration, he got on with the job and completed it with no issues - great service would highly recommend
Salamander Fire & Security Ltd
3 months ago
Our Company Van got broken into and the drivers door glass got smashed . This left the van vulnerable and off the road . We called Paul at the Windscreen Company and he was on it straight away. An engineer was out a few hours later and the glass repaired. Not overpriced.
Anonymous
5 months ago
Absolutely brilliant service i highly recommend this company Gary was so friendly and helpful on the telephone along with the technicians who are also very polite and friendly and did a great job .
Alicia
5 months ago
Turned up in good time, very friendly. Windscreen is perfect at a very good price compared to other suppliers. Would definitely recommend and would definitely use again. Thankyou
Anonymous
6 months ago
Replacemnet windscreen fo a Rangerover Evoque. The technicians were little late for the booking, but i was the final job of the day across a very rural Norfolk/Suffolk. The work was carried out to a high standard with care being taken not to damage a side arm trim that i had previouly stuck a bit of loose trim to..!!!! road tested the vehicle to recalibrate rain, lane departure sensors, camera etc, the whole job took 30-40 minutes and the technicians were very polite and professional in the windscreen replacement.
JC
6 months ago
Excellent. Windscreen replaced quickly and friendly staff.
Chris Jones
7 months ago
Easy quick and simple service and they get the job done
VITALIJ FROLOV
7 months ago
i got great service. arrived quickly, well done, inexpensive. I liked it 👍👍👍👍👍
Alan Warner, Yoxall, Staffordshire. Trading As Chauf4eurs
7 months ago
Paul came out this afternoon to replace my windscreen as I have had a squeak from the glass for over a year. I have tried three sets of wipers currently having BOSCH Aerotwin wipers on at £30! and have put bicarb, wd40, washing up liquid, you name it on the windscreen to no avail. Paul listened to the squeaking and thought it was the plastic surround to the wiper housing. I had previously tried opening the wipers out away from the window and they didn't squeak then. So I thought it had to be the glass. He took the complete housing off, glass surrounding strips off and cleaned the whole area and wd40'd the joints. He then replaced everything and my squeaking was gone! "That's amazing, how much do I owe you?" I said. "Nothing he replied" I was amazed at how professional Paul had been and obviously gave him a "drink" for his trouble. I would totally recommend this company, the windscreen was already going to be £150 cheaper than the leading supplier!!! Well done, fantastic!!!
Ian Flint
7 months ago
Excellent service. They came up with the best price and booked the job with no fuss. The fitter came within the agreed time slot and the work was done in quick time. Friendly fitter who explained what he was doing as he stripped out what was needed to fit the windscreen. Would definitely recommend them.
Wise Moves
8 months ago
great guys next day job always if they can adapt to what we need excellent would not use anybody else
Kasey Brown
10:08 26 Jun 22
Paul Armstrong
22:05 13 Jun 22
Had my screen replaced recently after a few weeks I noticed the screen had some manufacturing defects, so I called the company to get help and they immediately booked me in again and came and replaced it again at my convenience, top job can't recommend the service high enough
Mica Mae
11:24 09 Jun 22
Great service from this company !! Reasonable pricing good quick and efficient service
Rana Muhammad Shafique
06:08 01 Jun 22
Good work
James Hill
19:18 21 May 22
Great job, would highly recommend!
Leigh Bowen
19:57 13 Apr 22
James hayes
05:28 28 Mar 22
Great service from these guys thanks :)
Stevie Rae
12:29 21 Mar 22
Good place nice people great place x
Cam Barnett
15:45 16 Mar 22
Brilliant service from top to bottom, head office quoted me practically instantly and was the most reasonable quote I had, gave me a date and time slots to suit me, and within a few days of getting the quote my windscreen was replaced, easy as that! The operative who carried out the work was very helpful and did a great job, many thanks!
Stephen Middleton
12:34 08 Mar 22
All booked nice and easy, fitter arrived and explained about the calibration, he got on with the job and completed it with no issues - great service would highly recommend
Tony
15:33 04 Mar 22
Many thanks. The appointment was faster than other providers we contacted, the fitter was clearly experienced and knowledgable and we enjoyed our walk to the 1940's Blitz Cafe while the work was done. Furthermore the price was lower than expected and you went above and beyond with your customer service. We'll be back.
Stuart Willetts
08:33 15 Feb 22
excellent service from the windscreen company, Barry was great in arranging our replacement windscreen for our lorry and at short notice. very good price i would recommend to all to contact the windscreen company before any others
John Young
15:52 26 Jan 22
5 stars ain't enough for how good a job they done on my windscreen I defo recommend the windscreen company don't go to autoglass nor national windscreens save your money get these guys out instead first class👍
Ben Bartlett
20:45 23 Jan 22
Marius B
10:10 02 Oct 21
Jack Fielder
07:41 02 Oct 21
Robert Kaye
12:29 24 Sep 21
Extremely pleased, very polite and professional. I supplied the Windscreen and seal, and they warned of the issues of potential cracking from using aftermarket seals when I booked, which I was already aware off. Luckily all went okay.
P G
02:10 03 Sep 21
Graham Littleford
20:46 01 Sep 21
Quite good but I had to refit trims inside & had to remount dash cam & reroute & hide wiring to it
Hannah Wylie
10:20 17 Aug 21
Brilliant service, technician arrived early and was very professional and a pleasure to deal with. The repair was carried out very quickly. Highly recommend.
Lino Santomauro
11:34 02 Aug 21
Always responsive and thorough. I make sure my insurance will allow me to use them as I won't use anyone else!
bradley beaumont
12:06 23 Jul 21
Absolutely amazing service. Technician was very helpful called me just before the appointment was a very happy chap. Very knowledgeable and got on with the job in hand and was completed with great care. Even took the time to make sure I had no glass in my vents from my broken screen. Amazing company. Will deffo use again!
dan king
11:46 21 Jun 21
David Goodchild
19:55 07 Jun 21
In one word. Brilliant.I will reccomend them to anyone. Thanks guys.
Evaldas Navadonskis
10:35 17 May 21
Lewis Talboys
11:16 07 May 21
Robert Whipps
09:03 27 Apr 21
Very good great price.They came out within a couple of day's ( mobile service ) friendly recamended
Louise Randall
07:37 27 Apr 21
Good prompt service and very reasonably priced. Thumbs up from me!
Phil Herring
11:25 16 Mar 21
Good job done
Ray Windard
16:55 11 Mar 21
Very friendly and efficient staff.
Nicola Hempstead
15:53 01 Mar 21
Quick and hassle free service at a very reasonable price. Marc was friendly and helpful from start to finish.
Colin Bysouth
13:24 26 Feb 21
Had a windscreen replaced here. By working smart they were able to successfully remove and re-use two of the three (expensive!) fascia trims that are normally regarded as single-use items by the manufacturer (as they usually break when removed). The fitter worked carefully, cleanly and without any haste. I am very impressed with the attention to detail and wouldn't hesitate to use again.
Khalil Brown
14:41 12 Feb 21
Friendly and very professional. Called to replace cracked windshield. Making an appointment was quick and easy and my windshield was replaced in no time. Would recommend this company.
Paul Williams
16:07 08 Feb 21
Windscreen was a very good price and fitted within two days, their fitter Paul was very professional and job was done within a hour, can't fault this company and can recommend 100% 👍
Adam Pacut
05:52 30 Dec 20
Michelle Finn
14:20 23 Dec 20
Had my rear window replaced today, great service and very professional. I was very impressed by the price as I was originally quoted more than double by another company! Would definatley recommend :)
steve bailey
10:20 08 Dec 20
Excellent value prompt. The fitter who attend my car was clearly very experienced, polite and the job was all done within an hour. I would recommend every time.
Kelley Smith
15:58 03 Dec 20
Gerald Ryan
20:33 04 Nov 20
Excellent and fast efficient just when I needed it as I was on call great bloke sent to cary out work
Mark learmouth
11:32 28 Oct 20
Adam Kirkham-Ford
17:43 25 Oct 20
Brilliant service. I phoned up to get my windscreen replaced and within 3 days I had a brand new windscreen. Friendly staff and very responsive to emails. Would happily recommend
Ioana Bodocan
22:55 20 Oct 20
Experienced and helpful advice from professional team members.
John Wells
11:42 09 Oct 20
Excellent experience with this company. Cracked windscreen replaced at my home within half a day of ordering the repair. Answered my enquiry promptly and sourced the glass immediately. Couldn't say the same for my insurer's recommended installer - a big name that hadn't any stock and couldn't give an ETA for delivery. Thank you for your prompt service.
Ashley Archer
07:24 17 Sep 20
Supa D
14:15 04 Sep 20
Weren't helpful atall and to over priced.
Steve
09:01 29 Aug 20
david lamb
10:48 28 Aug 20
Colin Gailey
19:50 18 Aug 20
Brilliant service and excellent quality service and good service
Mark Robinson
08:58 04 Aug 20
I called The Windscreen Company after needing to smash my own car window due to a central locking failure. I had checked another well-known company that does auto glass (ahem) and they quoted a week’s lead time, which was way too long to leave my car insecure; The Window Company quoted just two days, so I booked with them (a Monday morning).Monday afternoon they called to say they could make it a day earlier....even better! Tuesday morning the fitters called 30mins before arriving, they turned up exactly when they said they would and the job was done in about 30mins (I was expecting an hour or two).The price was also so competitive that I didn’t even put it through my insurance.Quick service, reliable and friendly fitters and a great price. These folks deserve six stars! Highly recommended and I’ll go straight to them if I need car glass services again.
Jonathan Thrower
10:43 29 Jul 20
Simon Moore
15:44 22 Jun 20
Good service paul kept me updated on when he would arrive nice lad and decent job
cedric fairweather
19:56 09 Jun 20
Great prices, excellent service.
Peter Holmes
11:14 05 Jun 20
Fantastic, professional service.
John Everett
16:17 04 Jun 20
Used Ipswich Windscreens to replace my cracked & leaking Van screen. First trip they had wrong screen despite me telling what type it was, second trip they replaced screen but out to far, so trim sticking out to much & still leaking when rains. Gotta make a third trip after lockdown & hopefully get it done right..! Not a great experience..! :-/
Travis Sumpter
13:07 27 May 20
Great customer service when setting up the appointment. Very courteous window installer!
Sophie Cosham
07:34 09 Apr 20
In every conversation (there were several due to the situation) Barry was so helpful, nothing was too much trouble, always did as promised and Karl was so happy and friendly. In the current situation these guys were awesome and I would highly recommend. Thank you so much all. Stay safe x
Ovidiu Nicolae
17:01 19 Mar 20
SuperKatesha
09:43 14 Mar 20
Excellent service from this company and reasonable cost. I got an appointment for the next day which other companies couldn't provide. Very professional and friendly guy came early in the morning and replaced my car window quickly. Even the broken bits inside the car was removed. I hope not to get a smashed window during another bad weather but if I ever need another replacement I'd definitely use them again. Thank you
A Nad
14:10 10 Mar 20
Very quick response and my broken windscreen was replaced within my time frame.
Sumit Patel
13:37 04 Mar 20
One of if not the best windscreen company we have come across. They are extremely professional, attended site on time as agreed. I would recommend them highly and we will be using them whenever possible for our fleet as we are prestige car rental company and
Ryan Churchman
21:20 22 Feb 20
Josiah
09:27 19 Feb 20
Chose the company strictly because reviews were good and they answered phone promptly. Price was reasonable, worker was courteous. Job was quick and professional. Turns out they are a local business, too.Would recommend.
Μιχαλης Γουδουσακης
06:18 19 Feb 20
Quick and good service all equal less was clearing the broken
Jack Moran
15:26 06 Feb 20
Excellent customer service. Some accidental damage was caused to my car during windscreen replacement. The Ipswich branch were very helpful, happily collected my car from my home address and had it repaired and back to me within 48 hours.
intheocean
19:47 09 Nov 19
Good honest advice. Asked them to check if my chips had already been filled or not.
arron hall
10:29 05 Nov 19
quick , friendly and very good price will use you guys again. thanks a lot
Servio Duran
23:41 27 Oct 19
Quality job in record time... Will recommend.
Moshiur Rashel Rahman
10:02 17 Oct 19
Initial call was made to Gary @81:41 at the CallCenter lovely chap booked the job, Lee Barns from the repair/replacement team arrived at my property at 09:30 the job was done @10:30 what an awesome service cheers boys well done 👍🏼
Simon Forbes
22:58 11 Oct 19
my heated windscreen was replaced and i was on my way before 8.30am..had a brew waiting in their clean canteen, seem a helpful happy team here
David Plant
15:22 30 Sep 19
Brilliant service as you can see from all other reviews will use again if needed
Chris B
07:22 21 Sep 19
Very professional and fast. Other companies wanted twice as much. Thanks!
James Campbell
16:02 18 Sep 19
Friendly, professional and first class service
abrahamovic
10:36 03 Sep 19
Great serviceMarc and big Dave arrived and installed the new windscreen very efficiently without any fuss.Highly recommended.
Andrew Cox
14:00 30 Aug 19
I really was impressed with the fitter who arrived to replace my broken windscreen. Although their had been a 24hr delay because my replacement screen had been damaged in transit (not Windscreen company's fault) I had a very positive experience, polite, quick, clean, knowledgeable, removed and replaced valuable carnet for Swiss roads without me even asking. I wish I had known the fitters name to mention it here. 1st class service and they were the cheapest. Thankyou very much
John Bird
15:00 02 Aug 19
Having phoned different windscreen company's without success, I was pleased to find the windscreen company who were polite and understanding of my needs.Having booked an appointment within 3 hours a repair man came.Lee was very friendly in his approach and replaced my windscreen quickly ,he explained everything he was doing ,and left no mess behind when the work was completed. This company is very highly recommended,for being reliable and cost effective thanks Lee for a great job .I will be recommending this company to friends and family ,thanks again Lee.
sharon stubbs
13:18 30 Jul 19
Mark & Danny super fast job to replace my windscreen on van, very polite, super happy thankyou!! Would definitely recommend them :)
Lindee Lou
10:51 25 Jul 19
I have just had the cracked windscreen on my Tigra repaired by David & DanVery happy with the service provided. Very nice friendly gentlemen. Nice clean work. Hassle free.Would definitely recommend 👍
Elizabeth Whiting
07:32 24 Jul 19
Arrived on time , very polite, friendly and professional. Windscreen was fitted quickly. Very pleased.
Anwen Rees
20:19 21 Jul 19
Quick, affordable friendly service!!!
jon long
12:30 16 Jul 19
The technician Karl was amazing. The best customer service I’ve ever had. He completed replacing my front windscreen fast and effectively with great manners. Thanks Karl!
Susan Hyland
13:13 11 Jul 19
Very good serviceKevin Barnes did a great job. quick and.profreshinal.would certanly recomend
Zubair Ali
12:23 11 Jul 19
Paul attended did a fantastic job and very quick will use again thanks.
Kim Adams
10:43 10 Jul 19
Great service from kam...arrived as expected, on time and was very polite, window screen was replaced in about an hour, would highly recommend this company
Allen Carter
13:10 09 Jul 19
Very good lads simon and ciaran knew there job and very pro .
Tony Froment
11:39 08 Jul 19
Marc who fitted my new screen was a very amicable man. Very helpful did not mind me asking a load of questions and he answered them all.A first class job.I will not hesitate to recommend your company to my friends. T.s.Froment
Louise Cyster
06:53 14 Jun 19
My name is Louise and I live in ws3 area I had to have a replacement windscreen and the experience was quick simple and easy. Kev the one that came to fit it was very helpful friendly and had great communication skills. Would highly recommend this gentlemen to others. Thank you again .... louise in Walsall 😁😁😁
Robert Sharp
11:43 21 May 19
Called on a Saturday morning and got a very competitive quote. Requested appointment times by email later in the day and got a quick reply. I then rang and booked and paid on card over the phone. On the Monday the fitter arrived on time, did a great job replacing my cracked windscreen and left my car neat and tidy. Will recommend them to friends and definitely will use them again when I need to. A great find, very impressed.
Dean Woods
14:45 18 Apr 19
Called Gary to initially quote the windscreen, very helpful and prompt, 2 days later the engineer arrived to replace the screen and what a great job very professional workman and attention to detail in protecting my paint work and interior trim, would use and recommend for the future.Even thou my company was paying the price was very good.
Tokyoghost “TokyoGhost”
12:07 05 Apr 19
This place is great. Called them up got a quote and set up an appointment. Zero hassle, quick and easy. Will use them again.
Steve Gittins
12:33 03 Apr 19
Great service today from The Windscreen Company. Came within 2 hrs of my phone call to them to fit my rear windscreen.Very professional and courteous and a very good price.A1 all round.
mohammed Alnahari
14:24 03 Mar 19
Rubbish customer service and no flexibility
William Clayton
16:52 06 Feb 19
Karl was on time efficient a clean worker and very polite highly professional would always recommend!
Elliot King
18:02 23 Jan 19
I had a HGV windscreen refitted, the chaps were friendly and did a very professional job.
Brian Pinner
10:09 11 Jan 19
First class service at a competitive price..Don't bother with anyone else!
emma good
18:02 20 Dec 18
Today I had my windscreen replaced by one of your employees from Newmarket branch his name was Mark he did a great job and was very helpful I will recommend you to all my friends I would like to say a big thank you to mark and merry Christmas
Dirk Gerstenberg
11:51 05 Dec 18
Perfect. Top service and excellent quality!
Maria Douglas
18:04 01 Oct 18
Excellent professional service. The response time was first class, price was very competitive and the guys were polite throughout. I would definitely recommend them and I would used them again... touch wood i won't have to though.
Jonathan Muska
20:41 01 Aug 18
Very happy with my experience with this company. I was happy with the price and they were able to send a technician to me a day after I called! Garry was great on the phone and John was a pleasure in person. Thanks boys!
Richard Edwards
12:44 12 Jul 18
Just had my windscreen replaced and had a great service from the two guys who arrived. They got on with the job with no fuss, were friendly and efficient too, and I would be happy to recommend your firm to others-you were also quicker than than a major competitor, which was relevant to us, because we are going on holiday very soon.So, Well Done and thanks!
David Tredgett
08:42 02 Jun 18
MST Media Productions
10:53 28 Feb 18
Two great guys worked in blizzard conditions to replace my glass; excellent service, good value, and great teams. Heartfelt thanks to all at TWC Ipswich.
Jen Romoleotes
09:30 15 Nov 17
Fantastic customer service. Came out the same day. Fixed my windscreen with no fuss. Very efficient and a great price. I had rung around to gets quotes beforehand. Can't fault this company or service. Such a relief to have windscreen replaced and I'm now back on the road.
Luke Whomes
09:24 24 Oct 17
Great service, great company! From start to finish so positive and so polite, nothing was too much trouble, arrived on time, kept updated the whole way along, the guy that replaced a back window this morning is an absolute credit to the team and will recommend you to everybody! A job well done!
Johnnie Ward
18:26 08 Aug 17
Had my MGF's windscreen replaced by this company today, They turned up on time, Stace fitted my windscreen in thirty minutes and cleaned up after himself. He was polite and cheerful and a credit to his company. The cost was a very reasonable £222.00 including vat, I say reasonable as I had rung Autoglass who priced the same job at £456.00 I have no hesitation recommending this company.
Edgar Riley
10:35 25 Jan 17
Marius Dinu
18:39 14 Dec 16
